Terms and Conditions
Requirements For Use
Every customer must be at least twenty-one (21) years of age in order to conduct business with Refinity.com. In addition, every customer must be the actual owner of any and all property sold or attempted to be sold to Refinity.com, and every customer must be acting on his or her own behalf and not as the agent or representative of another person. Refinity.com may, but shall not be obligated or required to, request documentation or other proof of compliance with the requirements contained in this paragraph.
Notice to International Customers
Unfortunately, we are unable to do business at this time with countries outside the continental United States, Alaska and Hawaii.
Guarantee Against Loss
Refinity.com will guarantee against loss of the total contents properly shipped to Refinity.com in accordance with the instructions and procedures established by Refinity.com and subject to the terms and conditions published at Refinity.com. Refinity.com reserves the right, in its sole discretion, to reject the delivery of any mail, envelope, package or other item which appears to be opened, damaged or tampered with in any way. The shipping company will return any such mail, envelope, package or item to the customer. Refinity.com will have no liability to any customer for any such attempted delivery or return of any such items.
Limitation of Liability
This limitation of liability shall be binding on the customer/seller and any third party, including but not limited to, customer's/seller's, successors, insurance carriers and any other individual or entity asserting any right or claim relating to this transaction.
In no event shall Refinity.com be liable to any third party, including any insurance carrier. Refinity.com shall not be liable for any subrogation claim brought by customer's/seller's insurance carrier and, by submitting an item to Refinity.com, customer/seller expressly and specifically waives any such subrogation claim on his or her behalf as well as on the behalf of his or her insurance carrier.
Refinity Recycling’s liability is and shall be expressly and specifically limited to the LEAST of the following sums:
1. The liquidation value placed on the item by Refinity.com in Refinity.com's sole discretion.
2. One third (1/3) of the appraised value of the item(s) according to an appraisal done by an independent accredited appraiser submitted by a customer/seller to Refinity Recycling, which appraisal was issued not more than 3 years prior to the shipment and not after shipment of the item(s) to Refinity.com.
3. The sum of $500.00.
The customer/seller expressly acknowledges and agrees that Refinity.com's liquidated value shall be conclusive and binding and further, that in no event shall Refinity.com Liability exceed $500.00.
Refinity.com shall not be liable to anyone for any damages, including but not limited to, incidental, consequential, punitive, loss of profit or opportunity, other than as set forth herein above.
By submitting the item, customer/seller explicitly accepts this limitation of liability.
Return Insurance Liabilities
Parties offering merchandise for sale to Refinity.com understand and accept that they will be offered the fair market value for the precious metal content. If an item is returned to a seller, Refinity.com will insure the item for no more than twice the amount offered by Refinity.com regardless of what it was insured for inbound by the seller unless otherwise notified by email prior to return shipment. Refinity.com shall, in its sole discretion, choose the return carrier, insurance and receipt verification method for each transaction.
Items And Valuables Not Claimed For Over Six Months(180 Days)
Refinity.com Shall Not Be Liable For Any Damages To Any Person Or Corporation With Regards To Items Or Valuables Unclaimed For A Period Of Over Six Months Or 180 Days From The Date Of Receipt. It Is The Customer's Sole Responsibility To Claim Their Items Within This Time Frame.
Agreement To Indemnify Refinity.com For Using This Website
By using Refinity.com, you agree to hold harmless Refinity.com, its directors, officers, agents and employees, from and against any and all claims, costs, expenses, and damages (including attorney's fees) arising out of or related to your access to this website.
Disputes And Applicable Law
REFINITY.COM SHALL NOT BE LIABLE TO ANY PERSON FOR ANY DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, ANY DIRECT, INDIRECT, CONSEQUENTIAL, COMPENSATORY, PUNITIVE, BUSINESS LOSS OR INTERRUPTION DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE MATERIALS AND INFORMATION IN THIS WEBSITE. THIS PROVISION APPLIES EVEN IF REFINITY RECYCLING HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Any dispute arising out of or relating to your use of this website shall be conclusively resolved by arbitration in the state of Virginia under the commercial arbitration rules of the American Arbitration Association then existing, and any judgment on the arbitration award may be entered in any court having jurisdiction over the subject matter of the controversy. The law of the State of Virginia, U.S.A., without regard to its conflict of law rules, shall govern the resolution of any dispute relating to or arising out of your use of this website.
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About Refinity
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Create your account and fill out the Jewelry Processing Form.
When completing the form, you have the options to Ship the Items Yourself (the quickest method) or Request a FREE Refinity Kit be mailed to you.
Click here to read details about these SHIPPING OPTIONS.
Phone: 1-800-400-4430
Business Hours: Monday-Friday, 9-5 EST
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