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Refinity.com's commitment to giving our customers honest and fair returns has allowed us to grow and become an industry leader in refining gold, platinum, silver and palladium.

Our goal is to offer our customers the highest payments for their jewelry and to serve our customers more efficiently than anyone else by treating them as we personally would like to be treated. We do our best to employ courteous and competent coworkers with friendly and helpful attitudes.

 

All metal appraisals and refining are completed in-house by a solid team of qualified and trained professionals. We also employ a staff of knowledgeable customer service representatives to assist you with any questions you may have along the way. While we have a phone number you may call with questions, we encourage the use of email to keep our costs down and your returns high.

With Refinity.com, you can rest assured knowing that your precious metals are being evaluated efficiently and accurately by a team of seasoned metal industry professionals.

Please send all correspondence by email to:

info@refinity.com

Or, contact your Refinity.com representative:

ron@refinity.com
susan@refinity.com
judy@refinity.com

Mailing Address:
P.O. Box 74907
Richmond, VA 23236

Phone: 1-800-400-4430
Business Hours: 9-5 EST

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Create your account and fill out the Jewelry Processing Form.

When completing the form, you have the options to Ship the Items Yourself (the quickest method) or Request a FREE Refinity Kit be mailed to you.

Click here to read details about these SHIPPING OPTIONS.

Phone: 1-800-400-4430
Business Hours: Monday-Friday, 9-5 EST

 


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